(If it’s a non-eCommerce site, they might try to vandalize the site or encrypt the contents and demand a “ransomeware” payment to get the data back.) If an eCommerce site is hacked, then the most valuable data is credit card information. To better understand a hacker, I’ve worked with my team to try get inside their head. But things can happen and it’s always best to know what to do in the event of a hacking.
It’s important to make sure you research your credit card processors and read the fine print. Prevention is the best practice to avoid hackers on your eCommerce site and in your personal life. However, we see new methods of attack all the time. We have a vast amount of experience routing out virtual attackers. Nearly every week we get a call from a new client, asking us to help clean up a site that got hacked or attacked.
